Having just gotten back from a week away I returned to find that my IPAQ had been shipped back to me. Excited I opened it up and tested the screen...it didn't work. Not only that but they had managed to put someone elses paperwork in my box. So after being bounced around the HP call centre for a while I managed to get a lady who left a message with the technician to call me back....the saga continues.
Update: So I finally got through to someone helpful at HP who without question said someone would be there shortly to collect my IPAQ to have it shipped back to NSW (Teleplan) for repairs. The scarry thing was that the delivery guy was at my desk within about 10min. I didn't even have the unit pack away yet....To be continued.